Holiday shopping in and around Great Lakes Crossings mall was busy, busy, busy. The opening time of the mall on Thanksgiving Day and the scattered approach to sales helped prevent any large rush of shoppers in the opening hours. The parking lot at mall did not start getting busy until approximately 2130 hours on November 26th. Some of the larger stores at the mall did not open until Friday, November 27th.
In 2015, there were 225 calls for service during the holiday shopping season. There was a 3.1% increase in calls for service in 2015 compared to 2014.
Overall, the majority of our calls for service (169 calls/75%) were not of a criminal nature and were service related. The largest number of calls in any one category was for a “citizen assist” like a lock out or push bumper–we had 36 of those up from 29 the year before. With respect to crime reports the largest category was Retail Fraud 3rd – minor shoplifting. We had 13 cases up from 11 the year before.
Traffic crashes were down 41.6% from 2014 we think because the weather was so much better.
If you visited the mall area during this time you may have been caught up in the traffic gridlock that occurred periodically. Both mall management and we are concerned about how to alleviate that problem. They have brought in a traffic consultant and we met yesterday to review his report to make some determinations about what can be done to improve the situation during those peak periods both in the short and long term.
Overall it went well and people appeared to be enjoying all of the great amenities offered at Great Lakes Crossing during the season.